We will issue a relevant documentation for the each element of your holiday that you have booked with us - e.g. flights, e-tickets, hotels, etc. We will send you documents for hotels, flights and package bookings so that you can receive them at least 7 days prior to your departure. Note: Some documents may be sent separately. Please contact us at firstname.lastname@example.org if you have not received any documents 7 days prior to departure.